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Refund Policy

Return & Exchange Policy?

My Dubai Store offers a very flexible Return & Exchange policy. If customer is not satisfied with the order, They can easily return/exchange the product by simply email us at or call us +971509390398.

However, there are a few basic rules to be eligible:  

  • Product has to be in original & unused state
  • Request has to be raised within 7 days of delivery
  • We accept the request if there is a mismatch in quality, size, colour or design or in case an item is missing/wrong in a combo order

NOTE: We do not offer returns on bulk orders.